Welcome to Vodafone Community
Unless you have raised a complaint and had agreement you can leave without penalty, they will want the rest of your contract paid up. i.e. How many months are left on your contract x your monthly payment.
Hey @IwantSlxcky-, I'm disappointed to hear your service hasn't been reconnected. So we can take a look into this and get your Broadband back up and running, we'll need access to your account. As we're unable to discuss this on a public forum such as our community, pop us a DM through one of our social channels and we'll be happy to get this sorted for you 😊
When you reach out to us via DM our automated assistant will try to help. You can speak to us directly by selecting 'Get started' followed by 'asked to DM'.