Static IP Issue

[P1x3l8]

Hi

I have my Voip details, my Asus router access details and requested a static IP. (Caveat: I'm not tech savvy). I need the static IP to retain my landline function using my own Asus router and was hoping for a more stable line.

Since receiving the first static IP, my IP has changed  5 times in less than 10 days - First static then changed to Dynamic IP's four times, then back to a static. I am in Scotland and requested a scottish one (?) and was told several times I had, However every time i checked with various sites I have never been Scotland, so far I have had London, Leeds, Derby and again back in London.

Can someone help me figure this out as I am seriously on the verge of leaving Vodafone because my connection and latency have just been going from bad to worse. My gaming for example is an issue where my latency goes from 23 to 50 plus and it's difficult to even join games now. Before they messed things up my average latency was around 15 and even with VM it was around 22 but it was stable. I am wanting to connect to Edinburgh - Can this be done?  

[Ripshod]

It's just such a farce. If the gateway hasn't changed then at least that's closer - just a shame it(s not Edinburgh.

I don't believe vodafone have applied a static ip, it's behaving as dynamic. 

[P1x3l8]

Hi...Yeah bonkers...Thing is I only rebooted never did a factory reset! The gateway is still leeds according to cmd prompt thingy and according to WhatsmyIP its a "likely static ip" - Is there any other way to check that?

I'm just trying to gather some decent info about Brillband as theyre actually based where I am but theres pitfalls with  their service as they dont do a landline - use an eero 6 router and use a thing called CGNAT which apparantly isnt a good thing?  

[Jayach]

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@P1x3l8 wrote:
Had same issues last night gaming so rebooted my VF router - I had a static IP in Newcastle and now it's changed (still static) to Bradford????? 

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If your I.P. address has changed, it's definately not static.

Also with Vodafone addresses it's simply not possible to say where they are, the database's are just not updated/correct.

[Ripshod]

CGNAT prevents access to your home network from outside across IPv4 as the address is shared a cross several users - so no good for your gaming. As you likely already know eero devices should also be avoided, amazon gather data any way they can.

I think you'll fing rebooting or reconnecting your router will get you another fresh ip - doesn't need a reset. 

[Cynric]

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@Ripshod wrote:

I think you'll fing rebooting or reconnecting your router will get you another fresh ip - doesn't need a reset. 

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Often but not always. I have had the same IP for quite a while even after rebooting.

[Jayach]

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@Cynric wrote:

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@Ripshod wrote:

I think you'll fing rebooting or reconnecting your router will get you another fresh ip - doesn't need a reset. 

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Often but not always. I have had the same IP for quite a while even after rebooting.

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Yes, but have you requested a static address.?

Not having a static address, doesn't guarantee your address won't change.

But having a static address should.

[P1x3l8]

To be honest, regards changing ip's i've only just started taking note of the changes so clueless what's been happening before then!

Really dissappointed that the Brillband CGNAT is bad for gaming as theyre ruled out now so that seriously narrows things down for me with this. This is so typical...It seeems like Bradford is better as I am currently on Warzone DMZ and getting to join games at 23ms which is quite quick but the least I would expect and importantly, my in-game ping is more stable with an average of 15ms.

I'll persevere with this and test some other stuff.  I'm going to connect my ASUS on its own to see what happens with speeds etc. I was also wondering if i just switch the ethernet cable from the OTC but not switch off/unplug the VF router, would that result in a change of ip again? Also, how would i know for definite that my ip is static?

[Jayach]

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@P1x3l8 wrote:
Also, how would i know for definite that my ip is static?

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Because, no matter what you do, the I.P. address will always be the same.

Also, the ISP (Vodafone in this instance) should inform you of the address you have been assigned.

[P1x3l8]

So I have a new static IP...in LONDON and since 29/11/23 my latency has increased and became unstable as well as my speeds overall. I contacted customer service and it was escalated twice and between yesterday - 2 hrs and today - 1 3/4 hrs on the phone, I was eventually asked to change the cable from the ONT to the router - I had done this previously without change. Today however, I was advised that my Cat 7 flat cable was no use and to try a cat 6 (perfect?) or a cat 5e. I swapped the flat 7 for a flat 6 and it did on first go my speeds increased - Wifi standing beside the router was around 600 up and down but ethernet remained sub 500Mbps but no change to the ping.

I was advised that being on the Edinburgh Gateway as opposed to Leeds would make no difference and regrettably, I accepted the cable was faulty (despite working with my VM router for the past few years). In the interests of science, I swapped the cables back - original Cat 7  - and noticed packet loss on my BQM (below) so then changed back to the cat 6. My BQM now looks like this and for reference the cable changes began at 13:45 today and to my eyes, the line/latency is now worse than ever and both cables are showing the same results!!!!  I would really appreciate some feedback from you guys as my case is being closed in 3 days because apparantly, theres nothing wrong with my line or my router!

https://www.thinkbroadband.com/broadband/monitoring/quality/share/2bc90682b10573f7196f59165a46383833cbc95c

[Cynric]

@P1x3l8  Flat cable is not shielded and prone to em interference. Your cat6 cable, is it shielded or unshielded twisted pair type? Also is your router close to things like a wireless baby monitor, home automation devices or a microwave?