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Xbox Series X wired connection issue

JosephA12
3: Seeker
3: Seeker

Hi, hoping someone could help.

 

Since switching to Vodaphone I have been experiencing issues with my Xbox connecting to the the network via a wired connection. What I find is sometimes if I restart the Xbox enough, it pics up the wired connection.

What I have tried (on the Xbox):

Reset MAC - same issue

NAT Type set to open which is correct

Did a factory reset of the Xbox - same issueHowever when I connected the Xbox to the Wi-Fi - works fine


What I tried on the router;

Power cycle - same issue

Manually added DNS (8.8.8.8) - same issue

Changed Ethernet cable - same issue

Other devices connected via a Ethernet cable work fine.

 

At the point I don’t believe this is a Xbox issue but an issue with the router or broadband. Is there something that maybe stopping/making the wired connection intermittent as I’m not sure what else to do.

 

As I said I had no issues when on Virgin using a wired Ethernet connection.

 

 

 

434 REPLIES 434

Or stick it in the DMZ it’s easier. 

Does this work? We are all using switches and now after all this time we find this out? 

Can you explain how to enter these ports plz? 

Jayach
16: Advanced member
16: Advanced member

@James35760 wrote:

Does this work? We are all using switches and now after all this time we find this out? 


No turning off the firewall/forwarding ports/using the DMZ will not cure the problems with waking from powersave,  Just keep using the switch. (unless Microsoft or Vodafone have tweaked their firmware, depending on exactly what causes it)

Tried DMZ and it’s working fine for now

No it didn’t work

I’ve turned the firewall back on and no issues with speeds and latency. 
also no issue with power save or anything at all. 

Jayach
16: Advanced member
16: Advanced member

@Timeghxst wrote:

I’ve turned the firewall back on and no issues with speeds and latency. 
also no issue with power save or anything at all. 


So what is your conclusion from all that?

Keep and eye on it and let me know if it stays like that. Did u just turn off firewall and switch it back on? 

@Timeghxst I can almost guarantee the problem hasn't gone