YouTube terrible speed and buffering

[Alecmac007]

I am on Vodafone fibre so just under a year and no problems getting 10mbps but over the last 5 days I am getting terrible performance on YouTube on wifi on all devices. It either buffers, doesn’t play video and occasionally I get a period of a few minutes with no problems.

I have rebooted router and reset firmware and spoke to  Vodafone but no solution. If I connect to mobile data all is good, and all other streaming video sites work fantastic and my wifi speed is always good. Any ideas?

[Alecmac007]

I have also changed dns but no difference in performance , and I get the same poor speed via ethernet.

[daern]

Very much the same problem here. Whether on PC or phone. Windows, Android, iOS - all give the same result. Youtube videos take 10-15s to start and frequently buffer during playback. Other sites work fine and my internet speed tests at around its normal 40Mbps down / 5Mbps up.

No solution yet, but watching...

[Beth]

Hi both! It's really odd that it's only happening with YouTube. We'd be happy to take a further look into your accounts with us. Please reach out to our Social Media team here to get started as we don't have account access via the forum

[Alecmac007]

Interesting that you have the same problem, has it only recently happened?

I am based on Cirencester are you nearby or do you know any other people on Vodafone with a similar problem?

Spent over 1 hour with Vodaphone support to resolve but to no avail / not sure what else to try or to escalate further L

[Jayach]

@Alecmac007 @daern 

If it is only YouTube that is giving problems, have you tried using a different browser, and preferably one with an adblocker. If using a browser without it's own adblocker try using Adblock Plus .

If you aren't using a browser, what device are you using it on?

[Alecmac007]

all devices on the wifi have the same problem be it pc tv or phone and I have no adblocking plugins installed

[Jayach]

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@Alecmac007 wrote:

all devices on the wifi have the same problem be it pc tv or phone and I have no adblocking plugins installed

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So is it O.K. on Ethernet?

[Alecmac007]

No terrible regardless of Ethernet or wifi

[Jayach]

@Alecmac007 

Try a little experiment. Download Opera browser on PC, and turn its VPN on and try YouTube on that. See if it improves.