Back to Help and Support
Broadband connection
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

Resolved! Lost all confidence in Vodafone and broadband connection

Broadband hasn't worked for 10 days, twice engineers failed to attend on allotted appointments  told one engineer had covid and second no reason and no communication from Vodafone until I rang them on both occasions. Third time Vodafone didn't inform...

Trek007 by • 3: Seeker
  • 6024 Views
  • 2 replies
  • 1 thanks

router firmware

Can someone please tell me the version number for the latest firmware for the vodafone thg3000 router.I am trying to do a manual firmware update from the GUI but keep getting update failed please try later?

962347xj by • 2: Seeker
  • 33887 Views
  • 24 replies
  • 0 thanks

Router not resolving some DNS until rebooted

I had set Cloudflare 1.1.1.1 and 1.0.0.1 as my primary and secondary DNS in my Vodafone router (I'm a Gigafast customer in Milton Keynes). Yesterday I stopped being able to reach some websites, but not all. For example, bbc.co.uk was down, as was Epi...

Websites showing my location as INDIA

I have conntacted Vodafone customer support on many occasions regarding this issue. Many websites including Twitter seem to think I am located in India. Origin also prevented me from downloading a game since their IP location tools identified my IP a...

Home broadband dropping out

Hi,Moved houses recently and got Vodaphone Super 2 set up for my home broadband. Since it was installed I noticed that connection is dropping out from time to time. Especially during video calls like Skype. What is more strange that during video call...

Ruoks by • 1: Seeker
  • 1670 Views
  • 1 replies
  • 0 thanks

Intermittent WiFi connection

I have suddenly over the last couple of weeks had a significant problem everyday with intermittent WiFi resulting in web pages not loading until refreshed several times (some accessed via VPN not loading at all) as well as TV devices dropping out. I ...

WiFi Hub, Openreach box on wall new build

Connecting internet for the first time....I’ve ordered Vodafone Superfast 2 broadband and will receive the WiFi hub tomorrow.  I’ve moved into a new build and I have an Openreach box on the wall, I believe is for fibre which I don’t want as I just do...

Erica122 by • 2: Seeker
  • 19341 Views
  • 10 replies
  • 0 thanks

No internet for 3 days

I had super fast 2 and upgraded to the new gigafast 100 . An engineer came out and fitted the black optic fibre box to the wall and seemed surprised we didn't receive a new wifi router but got it set up anyway after making a phone call to base . Went...

Top Thanked this week
View all