Broadband connection
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GigaCube 5G intermittent WiFi

Hi there, I switched to an unlimited Vodafone GigaCube plan (5g) over the weekend, but unfortunately we’re having some trouble getting a solid WiFi signal. The ‘optimise location’ function always shows 100% for both 5G and 4G, and speeds are good whe...

Joe1987 by 2: Seeker
  • 4324 Views
  • 13 replies
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Fixed - No internet

So I've recently moved into new house, previous owners had sky (in case it's relevant). 2 dishes on side of house and bunch of cable and connections in living room.Ordered broadband from Vodafone end of November, plugged eouter in prior to activation...

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lmersey44 by 2: Seeker
  • 19350 Views
  • 12 replies
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Gigacube 5g

Hello, I have been testing our network to find out why we get dropouts games log out, YouTube stops streeming and home hubs stop streaming radio. I have identified ping spikes of up to 1300ms over a wired connection and some packet loss. I also have ...

Dudesman by 2: Seeker
  • 1057 Views
  • 0 replies
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Fastpath connection (interleaving off)

Hi all, my contract has ended on my Vodafone broadband and I have about 10days left before my 30 days notice is up. On my FTTC broadband i had fastpath upload but not download which I guess is decided by the DLM or whatever it's called lol. I was goi...

Connecting to work VPN on 5GHZ wifi

Hi, my company use SonicWall as our VPN client. It connects with no problems when I am connected to my home Wifi's 2.4GHz network, but refuses to connect on the 5GHz one. Any advice? Thanks Prasad

GiGafast And Superfast

I cancelled my copper wire BT ADSL broadband and had Vodafone GiGafast where they installed a new box. However, it got cancelled because my flat number wasn't registered on the Royal Mail. My landlord doesn't want to registered all the other flats in...

Jaspal79 by 2: Seeker
  • 1653 Views
  • 3 replies
  • 0 thanks

High Latency at Peak Times

I have been having some regular issues in the evening at peak times for approximately 2 weeks, with my Gigafast 500mb service (using the Vodafone Supplied Router).The issue: high ping fluctations, and packet loss, backed up by running Ping tests in c...

jibilah by 4: Newbie
  • 14265 Views
  • 43 replies
  • 3 thanks

Moving House

Hi I am currently with Sky in my current house. We are looking to move in a couple of weeks and this also roughly coincides with the end of my broadband contract.  Because of covid there is a delay with the transfer so may be without internet for 2-3...

meady10 by 2: Seeker
  • 1322 Views
  • 1 replies
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Poor broadband speed

Hello! I pay for superfast 2 I think it's supposed to have minimum speed of 55mb/s. I tried checking the speed with the Vodafone Broadband app - but it won't connect to my router - it says router model not supported - only works with wifi hub or voda...