Broadband connection
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Broadband down now for 13 days

No broadband for 13 days. Level 1 and level 2 don’t know what they’re doing. have had openreach to check the line unside and outside. All good. they’ve sent me a new router - still same problem. Have been calling every day - but no joy. they seem to ...

SDFLKJ12 by 3: Seeker
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  • 12 replies
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PPPoe uptime

Hi Guys,after months and failed attempts to resolve I’ve stumbled across the PPPoe uptime which appears to correlate with interruptions in internet service.1/ what is a typical figure2/ should this cattle truck the internet radio? kind regards dave 

Can't Game at peak hours, high latency asnd packet loss

My vodafone broadband is trerrible from 5pm onwards and makes it impossible to game on CS:Go. I have crazy spikes in ping and massive poacket loss making it a frustrating time to try and relax through gaming after work. I have tried the below steps a...

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Fods by 3: Seeker
  • 7040 Views
  • 11 replies
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No broadband

Had broadband fitted last Monday. Stopped working Saturday. Power light and Internet light stable. Red light flashing. Connection reg failed? Tried everything. Done chat online. Passed to tech team. Anything else I can try while I wait for their cont...

Internal Device IP

Hi Why does some devices maintain there Internal IP and some change, for example a phone always gets the same IP address, whereas another phone it changes All devices are getting the IP by DHCP from the vodafone router

Broadband connection drops when landline rings

Whenever my landline rings the broadband connection drops. The router shows a red light which then resets to reconnect to the internet. The only 2 connections to sockets in the house are the router and one corded phone. Both of these have filters. I ...

DJ-S by 2: Seeker
  • 10776 Views
  • 10 replies
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Dropping connection

Hi,My internet connection keeps dropping every few minutes and it is becoming really frustrating. It was working all fine before and this started about 2 days ago. I have tried restarting the router and refreshing everything but the problem still exi...

Gr8Hye by 2: Seeker
  • 2466 Views
  • 6 replies
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Gigafast availability

I'd really like to upgrade to gigafast, fibre has been pulled through my street and several neighbours have had installations done by openreach (obviously may be different suppliers). Both BT.com and Zen can offer the packages up to 900Mbps for insta...

sismjw by 3: Seeker
  • 1772 Views
  • 3 replies
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Vodafone broadband keeps dropping out.

 The internet cuts out for about 60 seconds then comes back.This can happen up to about 20 times a day! I have had the same problem in 2 different addresses. in different cities.That's 2 different routers on completely different accounts.One is mine ...

arthur_a by 2: Seeker
  • 10340 Views
  • 5 replies
  • 1 thanks