Broadband connection
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Internet broadband

My router is displaying no internet lights just a red light at the base, I’ve reset it and the lights turnt green for about 20 seconds then turnt back off. How do I resolve this?

Alfiec98 by 2: Seeker
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Vodafone gigafast 100Mbs

Hello all.Yesterday I got gigafast 100Mbs installed and it was fine until today my download speed has dropped to between 5mb to 25mbs. I have been told there is a fault on my line so a ticket has been opened. I also noticed in logs a lot of red warni...

THG3000 into bridge mode ?

Hi allLooking at setting up a local VPN on a Pie4  into my network but before i begin i would like to get ride of the double NAT situation i have between my vodafone router and my google mesh setup.Looking like i may have to purchase a separate modem...

Why does my external IP address change overnight?

I am monitoring my connection via BQM and it shows that my connection  is going down every night around 1am. I am having to set up a new BQM every day to keep track of the connection. Yes I am in the first 10 days of my connection, but this should no...

Flashing red internet LED on broadband router

I have lost internet connection and the Internet LED on the router is flashing red.  I have switched the router off and on and also done a hard reset.  There is still no internet.  Could i please get a callback with some tech support or a new broadba...

Rhori by 3: Seeker
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Gigacube 5g - page cutout & ping

Hi there, I recently purchased the Gigacube 5g and am currently in my 14 day cooling off period. We are in an area that has 'limited 5g coverage' (postcode SW11 4AR) however usually maintain speeds of 200mbs-380mbs (peak) and 40 ping. A couple of que...

hollow88 by 4: Newbie
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New Broadband Customer - Packet Loss

Hi all,I'm a new broadband customer to Vodafone on the high speed ADSL service.  I have download speeds of 70 mps when I run the speed test.However, when I run pingplotter I'm showing huge packet losses on the connection to the router from laptop on ...

EdJohnno by 1: Seeker
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sync vs throughput

Shocking speeds for the last 2 days, making streaming unwatchable, the router sync speed is Mbps, speed tests report less than Mbps??????????  i have reported, and done the 1st level troubleshooting, I am still in my 14 day period, do i wait until te...

passat52 by 3: Seeker
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Unplugging router in first 10 days

My broadband was activated yesterday and whilst sorting out the wires I've had to turn the router off and back on a couple of times. I noticed that the sync speed dropped each time I did this. Will this recover in time, or does the speed permanently ...

Flashing Internet light

I am pretty sure my router has failed as yesterday got the dreaded flashing Internet light. Rang Vodafone and tried plugging into master socket etc. but still no joy.I tried to connect to router via lan cable to see if I could do anything but this wo...