Broadband connection
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Openreach, Vigor 120 or Vigor 130?

Hi all last night i dug out an old ECI B-Focus V-2Fub modem and my old Netgear R6200 router.  I had already got my username and password off VF and all worked ok, for all speedtests look to be a bit slower than theh THG3000 i replaced web pages on ph...

Broadband dropping out several times a day

I am just about at the end of my tether now. I have had VF broadband for about a year and it has been great until about a month ago when the broadband keeps dropping out several times each day. This is highly annoying as my partner works from home an...

Paffman by 7: Helper
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  • 6 replies
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Having issues with my broadband.

Tried phoning the helpline tonight but gave up after being on hold for an hour. Just switched my broadband over to Vodafone from EE last month and have found my download speed is nearly always up in the 25-35mbps range which is great, but none of my ...

Resolved! Can't play games online while uploading

Hopefully somebody can help me with this, I know very little about internet stuff!Basically whenever I am uploading something to YouTube or streaming on twitch, no other devices on my internet are able to play multiplayer online games (not even basic...

dec1992 by 2: Seeker
  • 5016 Views
  • 8 replies
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Packet loss

I've been with Vodafone on the Superfast 2 package since last September and I was quite happy with the connection. In recent weeks, however, there has been packet loss which, although not a complete loss of connection, is enough to cause problems usi...

Vodafone 1.png Vodafone 2.png Vodafone May.png
SarahPea by 2: Seeker
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  • 2 replies
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Damage to phone line - phone and broadband down

The BT pole that carries the phone line for our house had some trees growing around and over it. (Not our trees). These were cut back today with a lot of chainsaws-up-ladders. Our phone line and broadband have both gone dead. Our phone / broadband su...