Broadband connection

Landline

I have just moved from virgin to Vodafone after a delay of a week I finally got my internet working yesterday after alot of phone calls and not to mention the inconvenience My landline was connected on 6 august but since openreach connected a master...

Vodafone Broadband Cutting Out Regularly Throughout the Day - Makes WFH Conference Calls impossible

I'm a Vodafone customer for 2 years (not by choice, but by there being very few options available in my SW London Location). Ever since we have been with Vodafone the broadband cuts out around 12-15 times a day, for around 2-3 minutes at a time. This...

Resolved! Superfast 2 connection cuts for 3-4 months since switching

(1st post of this got marked as spam) Based in NW London. We switched to Superfast 2 from BT back in 12th May, had great guaranteed speeds for about a week then the dropouts started. It started gradually from 1-10 a day until the connection cuts happ...

Resolved! Vodafone Router CPU usage high

I keep getting jitter and freezes in my internet connection making game play difficult. My speed is just over 50mbps up and 17mbps down. Using the test connection on my BT faceplate and instead using an inline phone/ADSL filter my speed drops to 40m...

Train shops to accept old routers after replacement arrives, because the customer has been told!

The replacement router from Vodafone arrived and I took the old one to the Vodafone shop in Oswestry, as per instruction on the box of the new router, but the staff were reluctant to accept it. The staff did not know anything about this new procedure...

Resolved! Connect to router or home network from outside network

Hi, I have a HHG2500 router and connected to the internet via ADSL(2) on Superfast2 plan.I have a BT Hub 4 in my LAN network with static IP configured and it is in DMZ (Exposed Host Function is on). This is just for testing purpose. I can access my B...

Vodafone HHG2500 router is constantly dropping wifi connections

Hi,Our Vodafone Home Broadband 2 router (HHG2500) is constantly dropping wifi connections on both 2 & 5 ghz bands. We have tried specific channels and auto, but still no better. It happens thoughout the day and we have noticed it more since me and my...

White light flashing no internet

No Internet and log showing Failed to create socket. Tried to reset router but didn't help.

New Broadband Install Problems

Hi all need some advice in relation to my new install from Vodafone.Recently Vodafone had a good offer online with new line install included as part of the deal and I was swayed and happy to place the order, in the process I was asked if I wanted th...

Losing connectivity in evenings, just drops link, router does not actually restart.

Hi there, I've been a Vodafone Broadband customer for about 4 years now and the service has been very good. Over the last 6 months, (lock down ish) - reguarly (5 nights out of 7 over a week) - the internet will stop working where the router renegoti...

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Forum Posts

Landline

Vodafone Broadband Cutting Out Regularly Throughout the Day - Makes WFH Conference Calls impossible

Resolved! Superfast 2 connection cuts for 3-4 months since switching

Resolved! Vodafone Router CPU usage high

Train shops to accept old routers after replacement arrives, because the customer has been told!

Resolved! Connect to router or home network from outside network

Vodafone HHG2500 router is constantly dropping wifi connections

White light flashing no internet

New Broadband Install Problems

Losing connectivity in evenings, just drops link, router does not actually restart.

Landline reset with Ultra II router?

Skytune internet radios not connecting since fttp

Samsung TV won't connect

Master Socket

High latency - new full fibre 910

Pro II Broadband - Old or New Hub

Vodafone Broadband not allowing windows updates an...

Posittive feedback

Full Fibre Installation Problems

Vodafone power hub front led blinking red