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Home broadband not connecting to Sky Q

For the last week my broadband hasn’t connected to my Sky Q box. I have tried re establishing the connection but without any look. Wait times on the phone are over an hour. Googling the problem suggests router may need a firmware update but unsure an...

nezcoops by • 2: Seeker
  • 2241 Views
  • 3 replies
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Broadband is not working this morning

I don't have internet since this morning. Already 1.5 hours on the support phone call, still no one responded. Chat is not working either. I tried to reset router, didn't help. I also checked phone line and it is working fine. Can anyone from Vodafon...

sa74r24r by • 3: Seeker
  • 1818 Views
  • 2 replies
  • 1 thanks

No internet- Red flashing Light

Changed provider to Vodafone should have gone live today -powers on, WiFi light is on but internet light red and flashing. Tried resetting as suggested on another post but no joy. Need to work from home as work for a bank and need to help customers w...

Home Broadband Not Working

Is anyone available in support? Have spent two and a half hours on hold but was cut off. Have emailed, contacted via DM on Facebook, Twitter and your website. Posted on FB message board too and still no response or help? 

cassica by • 2: Seeker
  • 3047 Views
  • 7 replies
  • 0 thanks

DNS lookup failure

Hi My network has started to have DNS lookup failures on a regular basis. This seems to happen more in the evening. I contacted the 1st line team but they were of no use. In the commnd prompt window (Windows 10), my nslookup tests fail. It cannot fin...

Broadband Down Chelmsford area CM1

Broadband diwn again.  Its been down since I woke up up at 5.00am and is still downSame thing yesterday and only came back on at 9.00amReally needs to be rectified so it does not keep happening especially in the times we are in

TOPGUN90 by • 2: Seeker
  • 1251 Views
  • 0 replies
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Unusable WiFi still!!!!

Still using my phone data , won't load pages or basically anything to do with browsing , very slow on YouTube , I better not be charged my full amount for my bill when for the past 2 weeks I've had to use my phone data ,  sorry but you WiFi is absolu...

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