I have to connect to a VPN at work and sometime last year I was unable to access it. Support was a nightmare and didn't understand the issue so I requested a static IP address and overnight the static IP address came online and my issue disappeared. ...
Dear Community,I live in Highcliffe (Dorset) in an apartment block. During the last year CityFibre put fibre everywhere in the area and as far as I know, Vodafone will be the local broadband provider on the CityFibre network. My problem is that I can...
Today I am experiencing a serious number of Dropouts on Broadband. When I look at the router logs I can see that I am getting an average 15 / hour errors with description: "Failed to send packet: Address family not supported by protocol" and an avera...
As part of the openreach fibre upgrade, my vodafone broadband got updated today morning by the BT engineer. Its been a couple of hours now. I am still using the original vodafone supplied router THG3000, had a chat with vodafone and they said no need...
Hi - so I had Vodafone CityFibre for a couple of years and had all kinds of problems when it came to renegotiating my contract and changing to the Pro II 500 package with UltraHub. Since then nothing but issues. my wifi regularly (multiple times a da...
Hi all,Returning Vodafone customer I've Been with BT for years but waiting and waiting for openreach for fttp but can't anymore so im on Fibre pro 2 and 3 boosters, I chose voda over others for WiFi promise.( I have an old house with solid walls an...
Hello,Since 5 pm yesterday, my broadband internet has been randomly disconnecting.When it goes down, I log into my router, not only is the DSL connection down but it appears that the WAN connection has been temporarily disconnected. I then have to wa...
Following an upgrade to full fibre on 12/12/2023 I have not had any broadband service. The Openreach engineer raised the fault with Vodaphone directly who then carried out work on the seized copper wire line until they realised their error . They th...
I'm having a bit of frustrating experience today. I'm trying to get Broadband but there is some sort of misinformation between Openreach and Vodafone. Basically my address is SIlver, I spoke to Openreach and I got told that it's a very simple proces...
I intend to use my own Dreytek Vigor router to get a VPN link working.I assume I will need login details for the connection. Does Vodafone still provide these, or am I going to be stuck.Just talked to a representative who said it was 'illegal' to pro...
