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Frequent "Can't Find Site" Notifications

Just migrated my FTTP BB & phone from BT 5 days ago, all set up and working.However, I am experiencing frequent and seemingly random duration periods where most web sites will not connect and display "can't find site notifications".To be clear, the h...

tiffy by • 4: Newbie
  • 3185 Views
  • 19 replies
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Resolved! City Fibre ONT 4 Green but no internet at router

Hi, after 79 days trying finally got the ONt box connected to city fibre. I have 4 green lights there and my Vodafone router shows white light for internet, but I am unable to access anything. Hard reboot of router makes no difference. anyone else ha...

DizzyDog by • 2: Seeker
  • 2880 Views
  • 3 replies
  • 0 thanks

Speed limiting Broadband FTTC connection?

I joined Vodafone Home Broadband almost two years ago, in July 2019. My download connection speed has recently dropped to 17.998Mb/s, with 12dB of noise margin.This is the DSL negotiated connection speed. My router indicates the maximum speed could b...

fleddy by • 3: Seeker
  • 5493 Views
  • 15 replies
  • 0 thanks

My Super WiFi plus won’t connect

I have kept trying to connect it by using the wps button on the main router and then the middle button on top to connect, it connects for a few seconds with a green light then all of a sudden it goes back to the red flashing light I have tried to res...

How do I give feedback?

I've been looking on the website and tried the live chat () but can't find anywhere to provide feedback.Just wanted to say that Karim from Tier 2 technical support was great. He was focused on finding a solution to my connection issue and even called...

floe by • 3: Seeker
  • 1119 Views
  • 1 replies
  • 1 thanks

Vodafone Pro 2 router keeps disconnecting WiFi devices

I have recently upgraded my Vodafone broadband to Pro 2 with FTTP 500MBI have the pro 2 (speaker looking grey and white router) with two additional mesh APs.  I previously used a Google WiFi mesh home broadband and wanted to move to WiFi 6e. To start...

Danb28 by • 3: Seeker
  • 4064 Views
  • 7 replies
  • 0 thanks

Extending distance of router from Openreach box

I tried to move my fibre router further away from the Openreach box by using a 10m CAT6 cable to help extend the WiFi distance. This worked well and I had full service for 80% of the house but needed a super WiFi booster to cover the rest. However, t...

AX1800 router connection

Hi, I am wondering if anybody has connected the TP-link Ax1800 router before ? I have the the vodfone log on and password and select PPPoE but im unable o find the VLAN ID when setting up.I've just not cracked getting the router to work and just afte...

FARTHS by • 2: Seeker
  • 659 Views
  • 1 replies
  • 0 thanks

Unwanted Broadband Upgrade - SCAM?

The BT is closing their landline services and moving into VoIP services, so the Vodafone informed me about the changes by an email. The message explained the "service" activation, the VoIP dongle and about the date when it goes live. What they DID NO...

tuwimek by • 3: Seeker
  • 3960 Views
  • 7 replies
  • 0 thanks

Gigacube lan has stop working

Today my Gigacube lan ports have stopped working, I have checked the router and it says the Ethernet is disconnect? It’s been working fine for months any idea why this is happening?

Sasbod by • 2: Seeker
  • 2106 Views
  • 3 replies
  • 0 thanks
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