About a month ago CityFiber became available in my area. Ive been looking for an alternative to Virgin Media for years so I looked at their partners, chose Vodafone and subscribed to their 'Pro II Broadband' package.[Wed 29 November]The installation ...
I'm getting to the end of my wick. The Vodafone pro routers are not designed for the Tech enthusiast.1) the WiFi strength is poor so had 3 boosters sent. The speed is also poor.2) can't use 3 boosters only 2. As when I use all three it knocks out all...
Hi, I am moving away from VF next week and have already migrated my VOIP to A&A. I've got it all setup on app and can make outgoing calls, for some strange reason, I cannot receive calls, though the old phone plugged into the VF router is still ringi...
Hi,I've been getting high latency & regular connection dropouts since changing from BT to Vodafone. My cabled devices don't seem to suffer as much as my WiFi devices, so what little tech knowledge I have deduces this is a router issue - backed up by ...
I know profiles used to be a thing, but not sure if they are still relevant. I'm on a FTTC connection. Looking at the DSL stats in the router interface, the Maximum Rate shows 61726 kbps (or similar), however the Current Rate shows 54999 kbps. For...
Hi all, Can somebody please put me in touch with somebody who wants to do a decent job please?None of the phone service people help and just keep apologising.Nobody takes responsibility!!!! 1) We have had no service since 22nd Jan as we moved home.2)...
Hi I have logged in here in a desperate attempt to get some help.So my broadband was upgraded to fibre on 13th January by Openreach . It went down on 22nd January and has not worked since. I have regularly checked the outage postcode checker and ever...
Totally lost connection after fabric broadband was installed yesterday morning. Contacted Vodafone, but was told that the connection will be activated in midnight. No, that's not the case.Vodafone customer service is helpless; Openreach is not reacha...
Hi,Since Friday my broadband (FTTC) keeps dropping connection. I raised an issue on Sunday evening and 1st line support said after running test that they will upgrade the broadband to FTTP . I live in an apartment and have the box with the fibre o...
