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2.4ghz on 6e wifi -

Hi. We have the 6e router which is superb but Vodafone tell me that it’s not possible to run any 2.4ghz devices from it - ring doorbells, most security cameras etc now don’t work.  Has anyone got any suggestions or experiences the same issue and how ...

Calvo65 by • 2: Seeker
  • 1532 Views
  • 4 replies
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FTTP Dropping Out, No IPv4 Address

Hello all, I have joined Vodafone’s FTTP broadband via CityFibre on the 6th March, since install I have had quite a few drop outs where both wifi and ethernet devices lose connection. I contatced Vodafone who said an extrernal engineer visit form Cit...

Frequent "Can't Find Site" Notifications

Just migrated my FTTP BB & phone from BT 5 days ago, all set up and working.However, I am experiencing frequent and seemingly random duration periods where most web sites will not connect and display "can't find site notifications".To be clear, the h...

tiffy by • 4: Newbie
  • 3085 Views
  • 19 replies
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Resolved! City Fibre ONT 4 Green but no internet at router

Hi, after 79 days trying finally got the ONt box connected to city fibre. I have 4 green lights there and my Vodafone router shows white light for internet, but I am unable to access anything. Hard reboot of router makes no difference. anyone else ha...

DizzyDog by • 2: Seeker
  • 2758 Views
  • 3 replies
  • 0 thanks

Speed limiting Broadband FTTC connection?

I joined Vodafone Home Broadband almost two years ago, in July 2019. My download connection speed has recently dropped to 17.998Mb/s, with 12dB of noise margin.This is the DSL negotiated connection speed. My router indicates the maximum speed could b...

fleddy by • 3: Seeker
  • 5385 Views
  • 15 replies
  • 0 thanks

My Super WiFi plus won’t connect

I have kept trying to connect it by using the wps button on the main router and then the middle button on top to connect, it connects for a few seconds with a green light then all of a sudden it goes back to the red flashing light I have tried to res...

How do I give feedback?

I've been looking on the website and tried the live chat () but can't find anywhere to provide feedback.Just wanted to say that Karim from Tier 2 technical support was great. He was focused on finding a solution to my connection issue and even called...

floe by • 3: Seeker
  • 1075 Views
  • 1 replies
  • 1 thanks

Vodafone Pro 2 router keeps disconnecting WiFi devices

I have recently upgraded my Vodafone broadband to Pro 2 with FTTP 500MBI have the pro 2 (speaker looking grey and white router) with two additional mesh APs.  I previously used a Google WiFi mesh home broadband and wanted to move to WiFi 6e. To start...

Danb28 by • 3: Seeker
  • 3938 Views
  • 7 replies
  • 0 thanks

Extending distance of router from Openreach box

I tried to move my fibre router further away from the Openreach box by using a 10m CAT6 cable to help extend the WiFi distance. This worked well and I had full service for 80% of the house but needed a super WiFi booster to cover the rest. However, t...

AX1800 router connection

Hi, I am wondering if anybody has connected the TP-link Ax1800 router before ? I have the the vodfone log on and password and select PPPoE but im unable o find the VLAN ID when setting up.I've just not cracked getting the router to work and just afte...

FARTHS by • 2: Seeker
  • 610 Views
  • 1 replies
  • 0 thanks
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