main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal
Menu Toggle
Keeping the UK connected is our main priority. Find out how we're doing thishere.
Close announcement

Internet speed

My sync speed is 7.9mb.

2: Seeker

Hi. My sync speed is 7.9mb. This is not a Vodafone fault and is due to me being 1.5km away from the cabinet.

I have no problems with my connection and service although I do get buffering on streaming tv etc especially if there is someone else using the internet.

What I want to know is can someone at Vodafone get Openreach to move my connection to a closer cabinet?


Thanks for looking.


View more options

Hi @malkpm, there are only so many ports within a cabinet that Vodafone owns and the position of these ports are dictated by OpenReach, it's not something we'd be able to move for you.

We can, however, take a look into your sync speeds with you if you'd like? Please click here to talk to one of our social media agents if you'd like to troubleshoot your router with us.

View more options
2: Seeker

Thanks for the reply.

I think that I will just have to put up with it.

It's a pity that vodafone 4g is so expensive as this would be a way for me.

Thank you anyhow.


View more options