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New FTTP

Madhatter
4: Newbie
Hi, I've had FTTP installed and using a Fritzbox 7530. Changed it to use modem and it's connected, the DL speeds are a 6th of what they should be. I am getting 83MB down and 57 up, package is 500 DL and 68 UL. Will it improve or is there a fault?
1 ACCEPTED SOLUTION

Madhatter
4: Newbie

Just to bore you guys a bit further.😀

Whilst doing my research who to move to, I upgraded to 900MB in the desperation that it might make a difference and nada, exactly same speeds as on the 500MB package, had to ring up to confirm.

Waiting for my phone line to move to A&A, than am out of here, got 14 days to do it in.

View solution in original position

73 REPLIES 73

Madhatter
4: Newbie

Hi,

Does this entry mean the ONT rebooted itself?

 

PPP Session Uptime  2 hours, 0 minutes and 33 seconds
 
System time is over 20 since restart and that ties in with when I replaced the router.
 
Thanks

Ripshod
16: Advanced member
16: Advanced member

More like either a short disconnect or the router rebooted. You won't see anything in the log regarding the ONT. 

Madhatter
4: Newbie

That was my initial thoughts, just weird as router was showing up all the time, that's why thought no disconnect 

bounderboy
4: Newbie

Not sure if this helps but I had problems and when they replaced router it all went away - it is fully documented in a previous thread..

I am on Business FTTP broadband 1000/100.  Ever since it was working well I have had good results..  This is my test today..  I have a static ip address from Vodafone.  


Pinging www.google.com [142.250.187.196] with 32 bytes of data:
Reply from 142.250.187.196: bytes=32 time=11ms TTL=119
Reply from 142.250.187.196: bytes=32 time=11ms TTL=119
Reply from 142.250.187.196: bytes=32 time=13ms TTL=119
Reply from 142.250.187.196: bytes=32 time=11ms TTL=119

Ping statistics for 142.250.187.196:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 11ms, Maximum = 13ms, Average = 11ms

C:\Users\bound>tracert www.google.com

Tracing route to www.google.com [142.250.187.196]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms vodafone.broadband [192.168.1.1]
2 8 ms 4 ms 6 ms host-212-158-250-39.dslgb.com [212.158.250.39]
3 15 ms 14 ms 10 ms 63.130.172.45
4 11 ms 11 ms 11 ms 72.14.216.236
5 11 ms 11 ms 11 ms 216.239.41.53
6 11 ms 10 ms 11 ms 142.251.54.33
7 12 ms 11 ms 12 ms lhr25s33-in-f4.1e100.net [142.250.187.196]

Madhatter
4: Newbie

@Ripshod @Jayach 

Does this make sense?

2nd line support have done speed tests with nothing hardwired and 5 devices connected via WiFi. Speed test came back below minimum guarantee, there saying the WiFi  devices are causing the poor broadband speeds. All bar 4 have 5  bars signal, 2 have three bars, 3 have 2 bars in router nenu.

Speed that VF tech ran was below minimum.

Does above sound right?

Jayach
16: Advanced member
16: Advanced member

I've no idea how 2nd line do their speed tests, but I cant see what your Wi-Fi devices have to do with it.

They should only be testing to the router.

Jayach, is right I have Unifi business grade wifi at home and all setup pretty well - but max i can get 250mb/s through wifi - I get the over 900 when wired through ethernet.  So It is limitation of WIFI hardware rather than anything Vodafone can sort..  

Madhatter
4: Newbie

That's exactly what I thought but there insistent that WiFi devices can cause bandwidth loss and "Dr WiFi" was showing mine was 46 out of 100.

Jayach
16: Advanced member
16: Advanced member

@Madhatter wrote:

That's exactly what I thought but there insistent that WiFi devices can cause bandwidth loss and "Dr WiFi" was showing mine was 46 out of 100.


I'm getting a bit confused here.

Yes, the Wi-Fi can cause bandwidth loss to the user on the Wi-Fi, but that has nothing to do with the broadband speed that is delivered to the router, and it is that speed that is guaranteed.

Wi-Fi Doctor was/is a software package that is supposed to optimise Wi-Fi for the end user, it's one of the reasons they removed the ability to set our own channels.

It really is irrelevant to a discussion about the broadband speed guarantee.

Madhatter
4: Newbie

My thoughts are how the WIFI can reduce the speed between the router and speed test / website.