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Solution

New Ultra Hub keeps dropping out

cooperlegend
2: Seeker
2: Seeker

So I decided to "Upgrade" recently and went for the maximum 900Mb line with the new Ultra Hub and repeater

Ever since "Upgrading" I have had nothing but issues.

The internet "freezes" regularly where nothing happens for maybe 30 seconds

Stream is constantly dropping out. 

I watch my phone connection constantly drop WiFi and go to 4G and back even though my WiFi analyser shows good WiFi signal

 

 

Any ideas ?

1 REPLY 1

Andy
Moderator
Moderator

Hi @cooperlegend 👋 I`m sorry you're experiencing drops after upgrading, have you spoken to our

Wi-Fi Xperts team on 0333 3040 191 or 191 from a Vodafone mobile? They will be able to run through some home checks to make sure everything is setup correctly.