slow

[sindy1982]

slow Internet 24 hour 

Really Bad 

[BandOfBrothers]

Can you run a test via ookla speedtest or similar and post your results here.

Please clarify wether this is via ethernet or WiFi connection @sindy1982 

[AnnS]

 Hi @sindy1982 

You will need the Broadband and Home Support Team for this enquiry.  Follow this link:  Broadband Support 

edited to add:  This can be a fault on the line, the Broadband Team will be able to investigate this for you.