Landline phone with own router on FTTP

[bruce_miranda]

Just got FTTP and everything is working fine off the VF router. Phone lines are plugged into the VF router, VF router's WiFi is switched off. 3rd party Mesh has been switched to Bridge mode and plugged into the VF's ethernet port.

However I am shocked at how feature poor the VF router is. e.g. There are no Parental controls at all. I know I can get rid of the VF router and plug my own Mesh router into the Openreach ONT, but what about the Landline. 

Are there any 3rd party routers in the market that have a telephone socket at the back to allow the home phone to be plugged in? 

[Madmanmav]

Strange it has been working pretty much flawlesly for months and these issues are now cropping up over last couple of weeks.
I have have discussed it with their technical support and the insistance is that nothing has been changed.
If I plug in the voda router it works , grandstream though now works only intermitently on outgoing calls.
The game is afoot , nothing changed in firewall , nothing changed in ATA @Jademalo mentions others are having the issue. It indicated to me maybe a setting on the server side is changed ?
Any ideas ? I assume there must be many more here having similar issues ?

[rockerbox]

Morning all,

Just an update on my Draytek 2762 and Gpx1625 phone, Phone receives calls no problem just intermittently when I dial out they cant hear me . I get dialling tone , ringing tone just when they pick up they cant hear me !!!!! disconnect the power to the phone redial and they can hear me. At the moment just putting up with it as the ipsec security on the Dratec is more important , and I can imagine what VF would say 🤣

Anybody have a similar issue, rectified maybe?

[Ripshod]

Read back through this thread. It was a common problem in the early days.

[Jademalo]

I had this issue on my HT801, but never managed to actually find a solution. The only fix for me was a factory reset and re-configuring it again.

The only difference is I didn't hear the ringing tone, only the dialling tone. I think it might have something to do with the codec used?

[Xjacko]

I am getting similar issues using the Grandstream  801. Been working fine for months now calls ring but no voice when answered or rings in earpiece but not on receiving phone. I'm guessing something has changed VF side.

[xle]

Is anyone else having trouble getting their SIP details out of Vodafone? The support agent I'm through to is pretty insistent that they no longer give out these credentials due to security risk.

https://forum.vodafone.co.uk/t5/Landline/Landline-phone-with-own-router-on-FTTP/m-p/2752806/highligh... This reply from earlier this month indicates that this probably isn't the case?

Any help getting them to actually hand over the details would be appreciated - what have you asked for, specifically, when requesting them? I am asking for my "SIP/VoIP username, password, and server"

[Jademalo]

I got mine earlier this month, but they wouldn't give them to be via the phone. I had to use the live chat, and they sent me a text.

[xle]

Thanks. It seems I'm out of luck though.

The support agent I was speaking to has confirmed that this is a recent change in policy and Vodafone no longer provide SIP/VoIP credentials to users. This policy went into effect on the 11th June 2024.

I am intending to raise a formal complaint about this because, in doing this, they have effectively altered the service that they are providing without notifying me - when I entered into this contract, I would have been able to receive this information and now I cannot - not very cool!

[Jademalo]

Oh wow, that's a terrible thing to hear, especially considering there's no mode or anything on the router to just use the VOIP side of things.

I got my details on the 5th, good job I did it when I did.

[xle]

Yeah you got lucky! I'm just kicking myself - my service went live on the 5th and I could have got them if I'd only thought to ask then. Sucks to have missed so narrowly.