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Landline problem

WilmaK
2: Seeker
2: Seeker

My landline dials out but “ the number has not been recognised” is repeated over the conversation for the first few minutes making it impossible to use. I have been onto the tech team for three weeks (since we moved to Vodafone) but they say the line is fine and nothing they can do. What can I do to fix it please. When anyone dials in they get a continuous dial tone over the conversation. 

3 REPLIES 3

Jayach
16: Advanced member
16: Advanced member

How can they say line is fine!

Is this a FTTP or FTTC connection?

 

I donot know. It’s fibre that’s all I know. 

I looked up the meaning of FTTP and FTTC. It’s FTTP we have.