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My vodafone landline is unreachable from BT landlines

keithlambert
2: Seeker
2: Seeker

‎18-04-2024 10:25 AM

My vodafone landline is unreachable from BT landlines - callers from a BT landline receive a number unobtainable tone - it has been like this since the line was installed in September 2023

Any advice on how to get this fixed?

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1 REPLY 1

Gemma
Community Manager
Community Manager

‎18-04-2024 02:27 PM

Hi @keithlambert - it's not good to hear how long you've not been able to receive calls from BT users for. So that checks can be done from our side, please contact our Support team on 191 free from a Vodafone mobile or 03333 040 191, from another phone.