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Relocating Landline Entry Point & Master Socket

familyrobertson
3: Seeker
3: Seeker

We have our landline and broadband (and mobile) accounts with Vodafone. We are planning an extension on our house and this will require the landline entry point being moved. Also the master socket is located near the front door and we are getting poor signal strength in the rooms at the back of the house where our smart and home office are so would like the master socket relocating.  Can someone let me know how we go about getting these done and what, if any, costs are

Thanks 

2 REPLIES 2

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @familyrobertson 

 

I would suggest to contact the Vodafone Broadband Team and they'll advise.

 

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Nabs
17: Community Champion
17: Community Champion

It's a few years back now but when I got by FTTC installed I needed a master socket upgrade and chanced it with the BT engineer on the day who advised they would normally charge for moving it and only put a socket on an outside wall. 
I was lucky enough to get it moved however it was literally from one side of the front door to the other and remained on an external wall the entire time.