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14-12-2022 05:36 PM
worst customer service i have come across 3 hours on the today and 3 hours today issues still not resolved no one seems to understand the issues seriously thinking of cancelling after only recently connecting
14-12-2022 05:52 PM
What is the problem, perhaps we could suggest something.
Are you on FTTP or FTTC?
If you are still in the 14 day cooling off period you can cancel without penalty.
15-12-2022 01:58 PM
Hi @premierautos 👋 If you could give us some details of your issue we will be happy to help, if it`s account related please drop us a message via the details in this link, as we don`t have account access via this forum.