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Buying datapacks by phone

ExGlos_04
4: Newbie

‎08-09-2019 01:01 PM

Over some months I have tried to buy a datapack by phone on the 03333044775 number but it never seems to work in spite of the recorded message assuring me that payment has been taken and it will be ready to use within the hour.  My credit amount remains the same. This used to work perfectly - can anyone shed light?

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10 REPLIES 10

ExGlos_04
4: Newbie
In response to ExGlos_04

‎30-09-2019 08:20 AM

Repeatedly I get message saying 'no service' and 'can't connect to this service enter an apn and try again' but then it starts up. More strangely after buying a couple of £10 2 GB datapacks recently my balance is still £45 and usage is shown as 0.00 of 2GB used. 

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