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Mobile Broadband

I have just installed by Gigahub. and I'm getting download speeds of around 5mb to 10mb.

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3: Seeker

I have just installed by Gigahub and I'm getting download speeds of around 5mb to 10mb.  I have tried placing it in different parts of the house but it doesnt make much difference.

 

What can i do in terms of configuring it?  Also has anyone tried using an external antenna? 

 

We are in a rural location but at these speeds i might as stick with BT broadband.

 

Many thanks!

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6 REPLIES 6
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Moderator

Hey there @cmongey, just to clarify do you mean Gigacube? 

We can certainly help with your speeds! If you're happy to could you pop over your full postcode please? Alternatively, if you would prefer to not have that on public you can add it to your profile for us to find 😊 

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3: Seeker

Hi Evie  -TN263SX.  GigaCube rather than Gigahub

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Moderator

Thanks @cmongey I am assuming it is the 4G GigaCube you have? I have checked the area and can`t see any issues locally, I do believe the speeds are because of the rural location and your proximity to the mast, do you have any Vodafone mobiles in the household which you could possibly compare speeds with? 

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3: Seeker

Hi Andy,

 

we do have Vodafone mobiles.  We understood that the gigacub gets better performance.

Would the sure signal booster or an external antenna help?  If the latter could you recommend one or a type of antenna

 

Thanks

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Moderator

@cmongey A signal booster like our Vodafone Sure Signal's wouldn't boost the data speeds, as they're more for voice/text 2G improvements.

As for a better antenna, I can't say I can think of one to hand that'd help boost the data speed coverage either. I'm sorry of you were misled with the Gigacube, but the speeds on the device are still limited to the same speeds a phone has in essence. Coverage won't change/vary based on what device or service is being used. 

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3: Seeker

hi Josh,

 

we tried with an omni external antenna. We got slightly better performance, 3mb/4mb  on download speeds and much better upload speed.  However not sufficient to keep the Gigacube.

 

What confuses me is that vodafone say there is 4 bar indoor and outdoor coverage.  So should this provide in the region of 20mb/30mb?

 

Thanks

 

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