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Issue with mobile wifi hub

Anniebea156
2: Seeker
2: Seeker

I have a mobile wifi hub r218h which I have used without any problems till recently . I use it in wales where there has always been a good signal . It now works intermittently, but what I have noticed is that when the Wi-Fi light on the hub is showing red or orange (meant to indicate a poor or no signal)  I can connect to the internet.When the light on the hub is green which is meant to be good signal my connection show no internet available.

I’ve been on to support who didn’t really understand what was happening and even visited a store who couldn’t really explain it.

Anyone else seen this type of issue or explain it

Anne

10 REPLIES 10

Three's url for their identical Huawei MiFi is http://192.168.1.1/html