Vodafone dongle

[lovelyhubster]

I’ve just moved house and I’m awaiting Openreach to dig up the road to put the phone line in, so I’ve just forked out for the Vodafone USB dongle to plug into my THG3000 router, tried everything, can’t get it to work, the Vodafone video says you just plug it in and it sorts itself out, it asks me to log into the router via the admin password, and asks me to do some settings, then press ok, but then it just goes back to ask me to do the same thing again, I’ve seen the LED on it red, green and blue, no idea what’s going on, 

Please help me 🙏

[Effie]

Hey @lovelyhubster We'll need to be able to access your account in order for us to look into this for you. As this isn't something we can do on this platform, please reach out to the Social Media Team here so they can help get you up and running.