Cannot log on to my vodafone app

[Epatole]

I just registered on the vodafone site and while logging in the my vodafone app i cannot login as it gives me a error saying not recognised

username; Epatole

[Beth]

Hi @Epatole! Please pop our Social Media team a message using the links here, with a screenshot of the error you're receiving and a member of the team will be able to assist you 🙂