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Mobile Broadband
The place to discuss Mobile Wi-Fi, data dongles and tablets and Mobile Connect software
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Forum Posts

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Unable to connect to mobile wifi app or website

Hi - I am trying to connect to the mobile wifi app or website. Both  my phone and laptop are connected to my Vodafone mobile wifi.The website says the password is incorrect. It says the password is on my device label, so I entered the wifi key as the...

Resolved! Vodafone K5161H dead

Hey there, I recently had Vodafone Pro FTTP installed (which is pretty awesome). It came with a K5161H USB dongle that can be plugged in to the router for 4G backup.  Unfortunately this appears to be dead, when plugged in to the router there are no L...

botg6969 by • 2: Seeker
  • 14961 Views
  • 5 replies
  • 0 thanks

New alexa device with new broadband/contrqct sign up?

Hi all.I purchased the Samsung s20 fe mobile today and also renewed the Vodaphone uk broadband deal as previously they ended.How do I go about claiming the free Alexia device?The representative mentioned it and I think it has the first icky with it t...

PaulMc1 by • 3: Seeker
  • 3203 Views
  • 1 replies
  • 0 thanks

Cell tower disappeared?

I receive 4g data using an ZYXTEL LTE7480-M804 combined external aerial/modem/router and normally get very good LTE data speeds (approx. 30 MBs download). My normal cell tower is located in Exmouth, Devon and provides both Band 1 and Band 20 signals ...

LTE20 by • 2: Seeker
  • 7695 Views
  • 1 replies
  • 0 thanks

APN for 4G router in France

What are the APN and other parameters to use a UK Vodafone SIM card in a 4G router in France? The router selects Orange by default which doesn't work (roaming is on), probably because it should be SFR?

mkitten by • 3: Seeker
  • 6540 Views
  • 2 replies
  • 0 thanks

Close Account

How can I cease my mobile broadband account - it is attached to a Tablet I no longer use

chrisb7 by • 2: Seeker
  • 2763 Views
  • 1 replies
  • 0 thanks

Cancelling a mobile data SIM contract

How do I cancel a mobile data SIM contract?  I have never used it and my contract ended on 8th July.  I am overseas, so if I call the Vodafone support number - 191 - will I be charged?  Thanks!

Tethering my XBox to my mobile phone 5G

I can't find this discussed anywhere so here's hoping......I have a Samsung S20+ with Unlimited everything. I live in a 5G area and get some pretty impressive speeds but here lies the issue. I tether my xbox to my phone's hotspot so I can game, it's ...