Mobile Broadband
The place to discuss Mobile Wi-Fi, data dongles and tablets and Mobile Connect software
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Forum Posts

Unusable mobile broadband

I've had to resort to posting here after receiving no resolution via Customer Services. My 4g mobile broadband speed has deteriorated from over 25Mbps download last year to less than 10Mbps in January/February, and now it is less than 1Mbps (it was a...

DrKaz by 2: Seeker
  • 3282 Views
  • 5 replies
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Gita Cube 5G

We have a 5G Gigacube which runs really quick on all our devices.However, when I connect my iPhone to it on wifi the speed might as well be dail up. Rubbish.It only happens on my iPhone and it’s a new phone and works great on its own 4G and other wif...

JtdHi by 2: Seeker
  • 1342 Views
  • 1 replies
  • 0 thanks

no record of credit card payment

There seems to no record of credit card payments on the on line account. If I make a payment for a top up bundle, there seems to be no record of that payment in the online account details.  Surely if a payment is made by credit card there should be a...

tonypmuk by 2: Seeker
  • 1918 Views
  • 2 replies
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eSim and laptops

Question: Can a Vodafone eSim be used on a Windows laptop?The long and short of this question is that Vodafone told me they don't support laptops with their eSims, and that they will only work in mobile phones. I sceptical about this. I think Vodafon...

mtcsltd by 6: Helper
  • 2431 Views
  • 2 replies
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Top Up Data

Topped up £50.00 to my Vodafone dongle and it has gone on as call credit how can this be transferred

Have to call in each time to 'activate' purchased data!!

I bought a mobile broadband dongle about ten days ago, included with 15GB of data. As I'm using it for work I decided to top-up on the My Vodafone page on my computer last week with an extra 15GB as I know I'll need it.  However, six days later and t...

Vodafone stop using Nat type 3

I live in a building where I cant get fibre broadband only adsl which is not great You guys are selling alternative to fixed broadband my question there is loads of complaints about and many many  posts on forum about this problem. What are you guys ...

DNS issue with mobile broadband (Huawei R219h)

Hi everyone,I just got a brand new mobile broadband device from Vodafone (Huawei R219h). While trying it for the first time, my Windows 10 PC can connect to the Wifi network, but it shows as "No Internet, Secured" on the wifi list. Any page I try to ...

espadana by 2: Seeker
  • 2368 Views
  • 1 replies
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Resolved! Mobile Wi-Fi R219h

Hi Vodafone, I have recently just purchased your Vodafone mobile wifi dongle(R219h) as an alternative to a normal wifi as where I live doesn’t have phone line connection and a few of your advisors agreed my Xbox and other devices would be fine to str...

Andy89 by 2: Seeker
  • 7135 Views
  • 3 replies
  • 0 thanks