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I rely on 5G for work, living where I do (BS35) it's my only option for any sort of sensible internet speed.
I am confused as to why a few days a week I have a 300mb+ connection, completely stable, no latency, no dropouts. Then almost like someone flips a switch, I am back on 4G, high latency, stuttering movies, unable to play games and most importantly.. work.
I have invested in an external antenna, got it fitted, positioned correctly. No interference, troubleshooted every possible outcome that could be interfering with the connection. Router firmware, no devices on the network other than my pc and so on.
I have researched this subject a lot... From what your network status checker tells me, I can get great 5g outdoors, hence the outdoor antenna. But I just cannot describe how painfully annoying your network is.
Clearly throttled at certain times, clearly experiencing massive issues the majority of the time.
I know this post is just going into the pile of other million unhappy customers, but you're taking £55 a month off of me, and I'm not getting anywhere near a satisfactory service.
A year ago, I didn't even have an antenna, got faster 5G inside and was fine. But how is it that going into 2023, I can't get a stable 5G connection for longer than a day or two???
I'm actually getting to the stage where I'm going to have to move house. I can't keep climbing on the roof and waving an antenna around every few days it's driving me nuts.
There is clearly masses of packets being dropped. I will wake up the next day and hey presto, everything's back to normal. Until a certain point of the day when it all goes to s**t again..
Still no closer to any sort of progress on this, in fact it’s getting worse by the day. I have ripped out my antenna to eliminate that causing an issue. Now back to just the router… 50% of packets being dropped on any games or anything i stream.
This is what I see during the day, no issues at all. By the evening it will go back to the above. Is this just how your network is when it’s busy? Because I absolutely can’t complete the simplest of tasks as of around 4-5pm onwards.
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To help us get to the bottom oh this for you @TOMB4XT3R, we'd really need you to try the SIM in a different device and in the router without the external antenna connected and let us know if you're receiving the same level of packet loss as you are currently receiving with it connected.
