We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Hello. I have an odd issue. For the past 2 years+ I have had excellent 4g signal for my 4g router and 2 mobiles, a galaxy 8 and iphone 11. When you went on the vodaphone coverage checker,their was good 4g coverage for my postcode. Yesterday the 4g si...
/Hi , I have a monthly plan , running nicely on my iphone xs via a physical sim. I wish to swap to an esim asap but whilst I'm absolutely fine with the set up process, there's a slight potential problem. I am currently roaming in Cyprus ,stuck due to...
For my job, I use call recording software - specifically the TapeACall app - with permission of the people I am speaking to. This means I dial an access number within the app, put that on hold using the 'add a call' button on my iPhone, then dial th...
Hello, I've noticed a sudden drop in speeds over the last few days in my area. I'll use the template as requested with some extra info:Have tried all the troubleshooting guides from the vodafone website including network reset and checking all the mo...
Hi all, First of all, not completely sure if this is best category to post it, but I feel like it's the closest.I have tried to contact Vodafone through chat, but I don;t think there's an option for it and unfortunately TOBI wasn't very helpful. I ha...
I phone 12 showing I’ve got 5g but no Internet or speed . Put it back to 4g and works fine . Done network re set new sim still not working any help would be appreciated many thanks
Good morning.Is wifi calling available on Samsung s21 ultra. Many thanks
After days of trawling, this is my last hope I think. Ive just bought a Netgear AC1200 / Model EX6120. It's supposed to connect using WPS on the Vodafone router. When plugged into a 3 pin wall socket, the Netgear broadcasts the router name, with an e...
Picture says it all - Ihave a Vodafone Huawei Router - which is cheap rubbish - and I get irritating browser messages that Vodafone is Not a trusted certificat supplier for its own product - Anyone else have this problem - usin Chrome on OSX
Vodafone and doing surveys for a mast in the village Okeford Fitzpaine on the church but has had problems. My father has a piece of land that would be the perfect for it. Can I have the contact details to contact someone please.
