Network queries
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Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now?  It’s important that you give us as much i...

Tash by Moderator (Retired)
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Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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Tash by Moderator (Retired)
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Urgent - Secure Net incorrectly blocking our website

Hello, We have received several complaints from our customers that they are unable to access our domain from the Vodafone mobile, apparently our site is being blocked by your DNS servers and/or by Secure Net.An example of 2 URLs that are being blocke...

Network

Is Vodafone stopping 2g & 3g ?If yes then what date exactly? I'm using voxi and need to know 

b4u2 by 2: Seeker
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IG3 - Terrible Reception - Last 8 weeks

1) The issue goes soon as I leave my area, but given I am working from home it's happening pretty much all the time. 2) IG3 8DN 3) Issue happens on 2 other phones, dad is having the same issue also on Voda. 4) Inbound calls straight to voicemail, can...

snaeem155 by 4: Newbie
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Network Issues - Poor Coverage

Post Title: GL54 - Bourton-on-the-Water. 1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Service is consistently very poor (both devices reporting ~-110dBm 22asu consistently indoors for 4G) Cove...

Vodafone 4G is throttling speeds after using 500MB of Data.

My broadband connection has been down for 3 days and I've been relying on 4G data to do my work. But from the past 3 days, I've observed that as soon as I reach 500MB (out of the 1.5GB pack), the speeds slow down to less than 2G. Even the Reddit rule...

papaku by 2: Seeker
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Our Company Website is blocked by Secure Net

Hi Could you please help, our company website is incorrectly blocked by secure net. First I was thinging its SSL certificate. But I have update that, but I am still getting error.https://clsamz.celerity-ls.com/ Could you please help.  

satinder by 2: Seeker
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website incorretly blocked

Hi Our customers have reported that they cannot access to our product on https://secure.elephantsdontforget.com  Could you please help me regarding how to unblock this address on vodafone uk network. Many thanksTuna

Slow 4G speeds

Why is vodafone so slow? The max speed I have got in my area is 25MBPS and we have full 4G bars.o2 have L08+L21 but vodafone only have L08 even in a busy town center (nuneaton) all the other networks have carrier aggregation in my  area but vodafone ...

dlp3871 by 2: Seeker
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internet speed help

Does anyone else have experience with Vodafone 4g speeds? When I'm downloading, specifically on steam, my internet speed gets throttled to about 100 or 200 KB/s https://showbox.bio/ https://tutuapp.uno/, but it seems to happen on random days? For exa...

tom0011 by 2: Seeker
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