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20-01-2021 03:32 PM
21-01-2021 02:14 PM
Hey there @ibush - Hmm, that sounds odd! Just to confirm, NHS numbers starting 0800 can't call you or you can't call them?
Have you checked our call charges page to see if there are any charges attached to a specific NHS number?
If you would like us to have a look over you account from our side please drop us a DM on social media
21-01-2021 02:40 PM
I can call 0800 numbers but I cannot receive 0800 numbers that emirate from NHS lines. There is s similar post from someone else on the EE forum.
22-01-2021 12:15 PM
Okay @ibush, what type of phone are you using?
22-01-2021 05:00 PM
It is an iPhone XR. I have now sorted the problem (I believe) after Vodafone made some suggestions about resetting most of the Phone settings. No idea which part of the effort made a difference but I did get a test call from my local clinic this morning.
23-01-2021 01:04 PM
Thanks for the update @ibush, it sounds like changing them settings really did the trick. Keep us updated with how you get on 🙂