DD13ET - H+ and 1 bar signal

[s078767]

I can't believe vodafone is talking about 5G SA. When I can't get a decent 4G or signal in Dundee City center, where according to all network sites should have 5G. Vodafone is faking all their network coverage and customer team is just there to make excuses. Hopefully email to CEO in vodafone doesn't go like their staff. 

[japitts]

What makes you think that every network site is equipped with 5G?

There will always be locations where tech-adds and upgrades are not immediately possible, but that's no reason to hold back in other areas.

[s078767]

You are off topic here. I am frustrated with Vodafone's false claims of city center coverage on their website showing all good with 4G indoor and out but in reality its showing H+. Excuse for this is we are removing 3G, but at the cost of me having no 4G. This is not acceptable, to false to show your new or current customers that the area is all good, when in reality you are not able to provide basic 4G even. So Vodafone really needs sort this out in Dundee city center DD13ET. As two faced responses really annoy me. 

Any ways I have sent an email to Vodafone LT office, and sent them names of agents who I spoke with and also their false claims and how the vodafone coverage site shows all good and in reality even 4G isnt working. with network bar down to one. 

[Andy]

Hi @s078767 👋 We certainly would expect you to receive 4G in the postcode you've provided. So we can take some more details from you and get this raised into our network team for further investigation, could you please contact the social team saying you've been directed from here. I have popped a link here with details on how to get in touch.