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30-01-2021 04:07 PM
I am in Expert mode. Wifi setup page., Main Wifi, Frequency 2.4.5HHz showing. I change to 2.4GHz only and hit the Apply button. I get a message saying changes have not been saved. At the top of the page a message states I should be in Expert Mode. The pull down menu top right reads Expert Mode.
27-10-2022 06:45 PM
Hello I've managed to solve this problem. If you go to the wifi settings tab and change the 5GHZ band width to 20 MHZ it lets me connect lights. Change back after they are all connected.
18-12-2022 02:28 PM
Thank you for this, I can confirm this worked for other smart devices as well!
18-02-2023 02:44 PM
You Sir are a genius, thanks
16-04-2023 12:23 PM
Hi can please share how you did it, Thanks!
16-05-2023 07:08 PM
Hi all. I see like me everyone is struggling because their router is forcing you to use 5ghz and so you can't set up your devices. I had exactly the same problem and resolved it by shear accident. I laid my router on its side and suddenly everything started connecting, my lights, my CCTV the lot. So give it a try. Knock the damn thing on its side.