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Mobile data network issue

PayAsYouGo
2: Seeker
2: Seeker

Anybody know about issues within the SW11 3SA area. Mobile Internet went down about 9am yesterday (Sat). Apparently there is a network maintenence issue that still hasn't been fixed. Was without Internet the whole day in my flat. Could only get signal if I walked to the train station. I don't have any other source of Internet like modems or WiFi. My phone is my Internet. In the end had to pay for EE wifi for temporary service even though my contract bill just came out of my account the day before. Really angry. I'm hoping for Vodafone compensation for the extra payment I've had to to pay. 

1 REPLY 1

Cynric
16: Advanced member
16: Advanced member

@PayAsYouGo The VF status page (https://www.vodafone.co.uk/network/status-checker) says that 4 towers near you will be having engineering work commencing tomorrow. The towers are all east of your postcode which probably explains why walking to the station works for you. Two of the towers will be out for one day and the other two for about ten days, according to the VF website.

No system can ever be 100% perfect and you just happen to have had some bad luck.