My site is being blocked by securenet

[BespokeSpace]

Hello,

I am the owner of

bespoke-space.com, i made handmade rings and pens for clients and have been for 5 years. Several clients, including myself are experiencing securenet issues, unable to access the website/orders/accounts and tracking with warnings being displayed. My website is created on shopify and had full SSL installed and I am not operating with anything illegal.

This has had a profound and negative effect on my business. Can anyone help me resolve this please

Best Regards 😊

[Jason]

Hi @BespokeSpace. We understand the importance of getting this resolved, especially when it's affecting your business. I've checked your website using VirusTotal and it has come back clean, which is great. To firstly make sure that we're on the same page, do you have a screenshot of what Vodafone users see when accessing your website? 

[Lucy_F]

Hi @BespokeSpace We've had an update from the team advising this should now be resolved. Can you please re-test on the network? If issues persist after 24 hours, please let us know. 

[Jason]

Thank you for the confirmation @BespokeSpace. I've raised the website in question to be reviewed by our Network team under the reference number INC000005177073. We'll let you know as soon as there's an update, so do keep your eyes peeled.