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My website is blocked to anyone on vodafone

3: Seeker
3: Seeker

Hi, I am getting messages from people saying my website is blocked &/or showing as 18+ but it is not 18+ and it is accessible to anyone off the vodafone network, can you please check and unblock it if so:



Hey @jonn4y Hope you're doing well. Our Network team have advised that the link has now been reclassified. Please test again and let us know if there's any issues. 

View solution in original position


Hi @lewiswinyard Thanks for posting. I've checked your website and can see it's showing clean on VirusTotal but blocked on I've gone ahead and raised this to the relevant team under INC000005059173. As soon as we have update, we'll let you know here.

JaneyR thanks so much for this. 

Community Manager
Community Manager

Our network team have confirmed your site's been reclassified @lewiswinyard. This can take 24 hours to take affect. If you receive any issues after this time, please don't hesitate to reach out. 

2: Seeker
2: Seeker

My website is blocked on Vodafone. It says adult content, 18+ content, unsafe. It might be some previous attack to our website. But it is now 100 % safe. The URL is:
Can you please help urgently?


Hey @Nusra thanks for reaching out. I've checked your website and it does seem to be clear of any malicious content. I've raised a case to our Network team to help get your website reclassified. 

Once we've got any update, we'll respond to you on here. 

It has taken too long and impacting us greatly. Can you please assist us today?

We completely understand the importance of getting this sorted @Nusra. I've checked the request (INC000005014781) raised to our Network team yesterday and we haven't received a response. Once we have an update, we'll let you know as soon as possible. 

Hey @Nusra Thanks for your patience while we work on getting your website resolved. Our team have come back now and advised that your link has been reclassified. Can you please check to see if it's working for you and let us know? Thanks.