Network Issue - No 4G locally only 3G - LD1

[Ihavenoname]

4G signal disappeared a few days ago locally , only 3G remains. 

Normally speeds are around 30 Mbps Down & 20 Mbps Up.

Currently 2 Mbps Down & 0.5 Mbps Up.

Network Status checker reports no problems locally.

Two attempts at live support and I've been fobbed off by both.

I've tried multiple devices and sims on Vodafone and all experience same issue.

If i drive to nearest town signal is fine.

Can't seem to get Vodafone to acknowledge or respond on this issue.

[Ihavenoname]

I do not know why this is taking so long.

 

[Evie]

Hi @Ihavenoname - I've checked for an update on the network case that was raised and our optimization team are working on this for you.  I would advise to message us via social media for any future updates. Thank you for your ongoing patience with us I understand that this is important to get sorted as soon as possible.