We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
I am in Expert mode. Wifi setup page., Main Wifi, Frequency 2.4.5HHz showing. I change to 2.4GHz only and hit the Apply button. I get a message saying changes have not been saved. At the top of the page a message states I should be in Expert Mode. Th...
Hi, My website https://fomnybox.com Is being blocked by vodafone, stating that it's an 18+ website ? It works on wifi and O2 networks, but vodafone is giving an issue.https://www.blocked.org.uk/site/http://fomnybox.com I have https enabled and SSL ce...
Hello,We have several customers, using Vodafone mobile, report they are unable to access ourwebsite https://www.dudkowiak.com. Can you explain why this is happenening and and how we can request removal from any blocked list? Thanks
Hi there, Please could you tell me why Vodafone is incorrectly blocking our site? There is nothing wrong with our site and in fact similar sites (our competitors) not being blocked. https://www.whynopadlock.com/results/a0949477-131a-4484-9264-9...
Good evening, the casabalo.com site is reported as Phishing by your systems. This is a home improvement website. Some sentences or sections may be deceptive for the sole purpose of making people buy the product. In no way is data stolen. Thank you ve...
Post Title: 'First half of post code - Area' e.g. ST1 – Stoke-on-Trent 1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? yes just one mast affected 2) What is the full postcode (e.g. ST1 1AA) of w...
Probably the 10000th person who has asked about this on here, but anway... As title post suggests, only 5 GHZ devices (mobiles, laptops, Xbox, TV, Alexa) all work fine. Doorbell camera and blink cameras not detecting wifi as 2.4 GHZ devices. I have ...
Hi, Do you know why this website is being blocked by your mobile network?Its not blacklisted by google or other DSPs and has no issues. www.my-bmi.co.uk
Hey guys,I have tried to follow all the guidance online about how to connect third party routers and eliminate the need for the Vodafone one. I got the username and password to use for connecting the ISP directly. I have been through the setup proce...
EE recently put up a new mast in Branscombe, Devon (EX12 3DA). The village has never really had any mobile service at all until a few weeks ago and now EE customers get good 4G signal. Is there any likelyhood that Vodafone might do a mast share and p...
