We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Hi, I have tried to contact Vodafone about this but, in Canterbury I have been experience a rather odd issue where I can't make calls, send texts or get online, I have tried multiple sim swaps. I have 3 numbers on Vodafone they are all affected, this...
Scroll down for my answers to the questions on the template but I don't think it will be a lot of help. I'm experiencing a couple of issues with signal/data dropouts: 1. Full signal but every 30-60 seconds the signal drops out completely. Calls cut o...
Hi I have no network while I’m in UAE. Landed last night and it seemed everything was working fine. Now no reception
Hi There,Some of our customers are reporting that vodafone is blocking them from authenticating with our authentication services which is preventing them from using our application when on mobile network and is causing a terrible user experience. We ...
I use my 4G for work via zscaler vpn and have recently been unable to connect to various trusted sites via links from emails. Mimecast is being triggered to block the sites and when I click through to advanced it shows that Vodafone has flagged them ...
Vodafone, your mobile signal is awful I am a new customer joined in August and my phone can't connect to 4G/5G reliably doesn't load anything at all and It also keeps switching to EDGE or No Service this is everywhere in my city and it's affecting my...
Hi,Recently we came to know that our customers who is using vodafone internet are unable to access our site which throws error says "Your connection is not private". Our site is working fine on all other networks and broadband except many vodafone us...
Hi, our website https://www.promotekit.com/ is being blocked by vodafone as you can see here https://www.blocked.org.uk/site/http://promotekit.comWe've only been using this domain for 4 months, so it's likely blocked due to something a previous owner...
To Whom is relevantwe manage a clients website it technically isn't customer-facing, but it is stopping our client from being able to manage there business as its being blocked. Can you assist with reclassification or provide an email address to emai...
Hi, I have a mast that was installed for a Wireless project. this project failed and I now have a mast with no purpose. would Vodafone be interested in using the mast? the area has poor mobile signals across all providers and it may well be a viable ...
