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5G

MikeJH82
2: Seeker
2: Seeker

For the past 2 years I’ve had a iPhone 13 and not once did 5G signal work even if I was next to another Vodafone customer and they were getting it. I have just upgrade to the 15 and this is still the case. Could there be something blocking in on my account?  I have checked and I believe the settings on the phone are correct 

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Mark
Community Manager
Community Manager

It does sound like something might be missing @MikeJH82. Let's take a closer look into this for you, as we'll need access to your account to check everything for you, please pop us a private message and we'll be able to help 😊