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09-06-2021 02:57 AM
Hi it's been 24 hours my network has been down and I've been struggling to access anything no internet no calls nothing what is going on what am I paying for disgusting service
09-06-2021 05:08 AM
I appreciate how frustrating it is when somethings not working @rajislam17
May I ask is this happening everywhere or in one place ?
If in one place please check your local and surrounding masts via the Vodafone Status-checker
To check your surrounding masts please zoom out on the map.
Vodafone also has a thread with troubleshooting tips, and a template to use in Network-issues-initial-checks-and-template.
Tips such as trying your sim card in another phone as a process of elimination to rule out your sim card or phone.
Customer services via Live Chat or 191 can check your account.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
09-06-2021 06:58 AM - edited 09-06-2021 06:59 AM
Hi @rajislam17
The best place to check is here: Down Detector
As you can see Vodafone were doing some updates and this should solve itself. If you are still having problems, try doing a network scan from your connection settings, when completed select any other network, wait until it rejects the request and reselect Vodafone.