Ported number on 18/10 still not working

[payandgo123]

I bought a paygo sim and ported my number from o2 on 18/10 and I still can’t receive calls or use data.

I’ve been told “we’ve not received all files from previous provider” but no ETA on resolution and I keep getting passed from pillow to post.

going in to the 7th week now which is absolutely ridiculous, is there any way to speed this up?

[BandOfBrothers]

Have a word with the Vodafone Social Media Team who can get the porting teams involved @payandgo123 

Contact-us-for-account-specific-queries. 

If I can be of any further help then please don't hesitate. Take care.  😎