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Split porting problem

Sanders
2: Seeker
2: Seeker

Hi,  Can anyone  please  help me  I ported my number over from Three mobile  to Vodafone  last Friday.  From that day I can't get calls or text from anyone on Vodafone but I can ring  and text them .  I rang the porting team  on Saturday morning they said it will be sorted on Monday. Can sombody check it please. I need my phone. 

4 REPLIES 4

BandOfBrothers
17: Community Champion
17: Community Champion

Unfortunately as there is no access to accounts via this forum can you please contact the Vodafone Social Media Team's via Facebook Messenger or Twitter DM and they'll involve their Porting In Team's @Sanders 

Contact-us-for-account-specific-queries. 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

Hi. I don't use Facebook and Tweeter.

BandOfBrothers
17: Community Champion
17: Community Champion

Totally understand and appreciate that @Sanders 

It does only take a few minutes to set up a Twitter account to use and then can be deactivated. 

Customer services on 191 or Live chat are the alternatives.

I wish all the best. 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

Sanders
2: Seeker
2: Seeker

Thanks

 

normally I would not worry but  this is Vodafone, I am afraid that they may finish this process within 2 months....