Vodafone 4G dropping connection overnight

[kbrownuk]

Hi 

I am based in Devon and use 4G for working from home as the BT Connection is so poor in my area. It has been working fine for many months and had fantastic download speeds in excess of 70mbps at most times however I am  finding that the connection drops overnight after midnight and needs to be rebooted in the morning (sometimes more than once ) to get restored. I am using an external antenna and have been in contact with the manufacturers to look into the issue but they are saying the problem is with the vodafone network.

If the router is not rebooted in the morning it does sometimes return on its own without any intervention.

Vodafone network status is not showing any issues but I am convinced this is some sort of bandwidth management or energy saving attempt on the mast outside of peak times. 

I use multiple sites and have seen this at most locations.

Is anyone else seeing this problem recently from about november 22 onwards?

[Tann]

I’m in central London  I also use my connection for everything. Most nights my connection goes off just after midnight at the same time.. That means no  TV or internet until the next morning. Everything is dead but then is restored by the morning without rebooting. This has been going on every night for months with very few exceptions.  

[ARH1950]

It's really strange that this persists, at least for some users.  Vodafone's response has basically been along the lines that we need to send them evidence, but they must surely know what's happening at their own masts.  In one response from them, though, they did acknowledge that there were anomalies at the mast I use, and someone else on this thread has said that all operators have periods when this happens.  But I'm personally only aware of the Vodafone issue.  The good news - at least for me - is that as far as I'm aware, there haven't been any dropouts from the Scalloway (Shetland) mast that I use for some time, whereas when I first got involved in this thread they were happening almost every night.  That suggests they have taken positive action, but they would do well to explain the situation properly and deal with it across the country.  They're a pretty difficult company to deal with, but the more noise you make on their chat function, perhaps - just perhaps - they might actually take notice.  Good luck, and if it happens to me again, I'll be back on here!

[Leese]

Thanks for your reply, I ended my contract early with them & went with ee instead, no issues so far😁

[Kunekune]

I have a similar issue. Around 12:10 am I loose reception. My router shows full signal and internet however it's not transmitting. I reboot the router and all works well until the next time. This happens almost every night. I called Vodafone and they didn't understand the problem. They reset the sim, no difference. Prior to this I used EE, worked fine in the same router. I changed because Vodafone speed is faster. I am in LS22. Looks like I'm going back to EE!