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Network queries

Vodafone blocking my website

Nige117
2: Seeker

My business website - thisisnt.co.uk - is being blocked by Vodafone.

I can access it using a VPN and using mobile data,  just not my regular broadband connection.

I have been in contact with Vodafone, and the 2nd Line HBB team did do something that got it working for a couple of days, but now I can't get on again.

Clearly this is more than a HBB issue, for some reason my site is blocked.

Is there any way I can message the correct department at Vodafone without having to explain the issue every time?

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7 REPLIES 7
Nige117
2: Seeker

Could somebody from Vodafone please contact me about this, it's still going on. Thanks.

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Nige117
2: Seeker

I've just spent over an hour with someone on chat about this. They got it working for 5 minutes. Now I can't get on again. Can anyone else on Vodafone see my site?

 

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Gemma
Moderator

@Nige117 - are you getting an error message when you're trying to load it through your Vodafone Home Broadband? 

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Nige117
2: Seeker

Hi Gemma

 

Not at error message, the connection just times out.

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Amanda
Community Manager

Thanks for letting us know @Nige117 - has anyone else reported issues accessing the webpage?

So we can look into it further, please come and have a chat with my team via social media - just remember to include a link to your post and your community username, then you won't need to repeat yourself 🙂 

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Nige117
2: Seeker

Thanks Amanda. Nobody else has reported issues, but then, I don't know anybody else on Vodafone to ask. I'll get in touch via social.

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Amanda
Community Manager

Thanks @Nige117 🙂

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