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Vodafone's Secure Net is blocking zfrmz.eu

zoho
3: Seeker
3: Seeker
      image (6).png   I'm contacting you from Zoho.com and one of our Domain (zfrmz.eu) is Blacklisted. We request to remove our domain (zfrmz.eu) from your blacklist and also please provide the reason for this blacklist so that we would be able to take appropriate action.
6 REPLIES 6

Andy
Moderator
Moderator

Hi @zoho 👋 Thanks for bringing this to our attention. I have raised this with the relevant team for review, once we hear back we will be in touch again here. 

Mark
Community Manager
Community Manager

Our team have taken a look into your site @zoho, and it appears this is not being blocked by ourselves, and there appears to be no reason for it to be blocked. We currently have this classified as a 'computing' site. From the screenshot you've provided, the message appears to be in Spanish. If you're connecting via a Vodafone Spain connection, please contact them directly regarding this. 

not able get spain forum or contact details from this link https://ayudacliente.vodafone.es/particulares/contacta/
can you please share exact place to raise this request

Hey @zoho If you're unable to find the information on the link Mark found, you could always try calling this number - 00 34 607 12 30 00. 

The only contact information we have for Vodafone Spain is in that link or the number above. Hope that this helps

Thanks for the assistance @CallumR & @Mark, We've tried all the possibilities to submit the review. However all roads are closed. Can you point us the right direction to us. Hence, we're getting plenty of requests from our customers. I've attaching few more domains(forms.zohopublic.eu & zfrmz.com) getting blocked by vodofone securenet.image.png

Hey @zoho Thanks for reaching back out to us. 

The information that we've provided about how to contact Vodafone Spain is the only way we know I'm afraid. As we've already had your link checked and it's clear with us, there isn't much else we can do ourselves. 

You can check out the Contact us page here, hopefully this option will allow you to contact one of their advisors.