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Vodafone signal stuck on 'E' but no data

sebbelcher
4: Newbie

I've posted several times here about my challenges with Vodafone signal in my area.  Nothing has improved so I recently opted for a secondary backup eSim from [Removed] 

Herein lies the problem.  When I'm out and about in the village my Vodafone SIM has about 2 bars of 'E' data, however nothing actually works over this data connection, not even simple things like Google Maps or messaging.  I was under the impression 'E' data was supposed to work, just at much lower data rates? 

Is this a problem with my handset?  Or another problem with poor signal?

Is there any way to tell my iPhone to not allow 'E' data so that it will auto-swtich to [Removed] 4G properly?

[MOD EDIT: This post has been edited to remove inappropriate content please see Community Guidelines]

2 REPLIES 2

Mark
Community Manager
Community Manager

This is disappointing to hear @sebbelcher, if you pop us a DM through our social channels with full postcode for locations you're struggling ot connect, we'll be more than happy to look into this for you.

japitts
9: Established

@sebbelcher wrote:

When I'm out and about in the village my Vodafone SIM has about 2 bars of 'E' data, however nothing actually works over this data connection, not even simple things like Google Maps or messaging.


E means 2G, with an absolute max data speed around 400Kbps - but often much less.

Google Maps itself is not "basic" where those speeds are concerned.