Website blocked by vodafone

[nserev]

Hello,

We have received complains from customers that our website www.kinguin.net is not accessible from Vodafone network

When customer enters the website they get a certificate warning for an ssl with following information

"Issued by: allot.com/emailAddress=info@allot.com"

Could you please help me to resolve the issue somehow ? 

Thank you.

[Jason]

As our Network team have rejected the request raised due to the issue not being on the Vodafone UK network @nserev, I've reached out to a member of the team to ask if we have a contact in Vodafone Spain that can help, given the barriers you're facing. When we hear back, we'll let you know as soon as possible. 

[nserev]

Thank you for your help @Jason . 

[nserev]

@Jason do you have any updates on this topic ?

Thank you.

[Charlotte]

Hi, @nserev. The details have been forwarded over to our contact in Spain, and as soon as we know anything more we'll let you know. Charlotte